Our website uses a number of cookies to improve your experience when using the website. We also use analytics cookies to monitor how people use the website, with a view to making improvements and making the site more useful. Cookies allow us to improve the website's content, functionality and speed, while their tracking ability also helps us to understand your likes and dislikes, which means we can respond quickly and adapt the site accordingly.

Whether it's your first visit or not, your search history data recorded: origin, destination and travel dates. We are using the Google Analytics, Bing Webmaster tools tracking systems. It may install cookies in your browser according to their privacy policy. In addition to the cookies matrixflights.com delivers to your computer, certain third parties may deliver cookies to your computer for a variety of reasons for more targeted advertising experience. We are working with online advertising companies to display online behavioral advertising on our site. This targeting may be based on information you submit on our sites or third party platforms. Your search parameters (origin, destination, travel dates) could be used for advertising purposes. Please note what we are not sharing Personally identifiable information to third parties.

Personally identifiable information

We don't need and hence don't collect any of the following information about you: your name, age, email address, phone number, passport details, home address, etc. Most information in our systems is anonymized, which means that even we can't match specific records to specific individuals.

Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Order and payment information

Because you pay to an airline or travel agency directly, we have no visibility of your order information, including specific ticket bought, price paid, credit card number, etc. If you have a problem with a flight booking, need to change or cancel, you will need to contact the airline or travel agent that sent you the booking confirmation. You should find contact information on the airline or agent website or on the booking confirmation itself. Since you don't buy anything on matrixflights.com (we just find the flights) we cannot see your booking details and can't resend anything to you or make any changes.